shipping and returns

NOTE: We will be closed from Sunday 9th June until 22nd June. All stock will indicate sold out. 

Standard shipping (Tracked Courier Post NZ): $5.90

Free Shipping (Tracked Courier Post NZ): Orders $80 and over receive free shipping.

All our products are shipped from Auckland New Zealand.

NO PICKUPS.

Shipping will be TRACKED and can be monitored via https://www.nzpost.co.nz/tools/tracking

Please expect your order to take 2-3 work days to arrive. We will try to have orders processed to post by next business day. 

Once we pack the item, you will receive another email with the Tracking details, however we may not have handed it to NZ Post at this stage, please wait until next business day to check the tracking. 

RETURNS

If you Receive a faulty item or an item which is not the one you purchased we will gladly provide a refund or replacement for item. 

To receive a refund, please email us at orders@fashionlens.nz or Facebook Message us to let us know issue and we will get back to you to as soon as possible.